Administrative Assistant, Customer Service Operations

Job overview

The Administrative Assistant role is onsite in Austin, TX. Compensation is not specified. The position provides administrative support and helps the department manage customer service processes, revenue collection, and reporting.

What you'll do

• Maintain customer contact before or after sales
• support customer relations and sales teams
• coordinate with departments on maintenance service sales goals
• gather equipment failure information and report it to management
• maintain service activity records
• follow SOX processes for billable and contract revenue collection
• update customer and installed-base information in SAP CRM
• provide administrative support to managers and prepare reports.

What we're looking for

Skills & competencies

administrative assistant

customer service

sales support

sap crm

revenue collection

austin tx

objectwin technology

customer relations

service records

management reporting

sox processes

Work arrangement

• Weekend coverage required

Why this role

The posting requests a bachelor’s degree or equivalent experience and at least two years of related work, including quotation, purchase order, and revenue collection experience. SAP/CRM experience is a plus.

About the employer

ObjectWin Technology is hiring for this role. Industry: Computer Systems Design Services. Sector: 54.