Business Office Manager

Job overview

The Business Office Manager role is onsite in Henrico, VA, with pay of $20–$31 per hour. The position supports the financial and administrative operations of a healthcare facility and its residents and families. The manager oversees billing, collections, accounts receivable, resident financial records, and Medicaid-related processes. Accurate documentation, regulatory compliance, and clear communication help support facility operations and residents’ financial experience.

What you'll do

• Oversee billing, collections, and accounts receivable
• manage Medicaid applications, recertifications, and follow-up
• explain financial obligations and payer sources to residents and families
• submit accurate billing and supporting documentation
• maintain resident trust accounts and financial records
• coordinate with corporate billing partners and caseworkers
• monitor census, payer mix, and private-pay collections
• maintain compliance and HIPAA confidentiality
• and collaborate with administration and department leaders.

What we're looking for

Skills & competencies

business office manager

healthcare administration

billing

accounts receivable

medicaid

long-term care billing

resident trust accounts

hipaa

henrico va

august healthcare at richmond

high school diploma or ged

$20-$31/hr

Work arrangement

• Weekend coverage required

Why this role

High school diploma or GED required; healthcare business office experience and knowledge of Medicaid and long-term care billing are preferred.

About the employer

August Healthcare at Richmond is hiring for this role. Industry: Nursing Care Facilities (Skilled Nursing Facilities). Sector: 62.