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AVP, CMDB Administrator

Bank OZK · Little Rock, AR · IT Operations

Employment type

Full-time

Work setting

On-site

Location

Little Rock, AR

Schedule

Day shift

Posted

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Job overview

The AVP, CMDB Administrator is an onsite role based in Little Rock, AR, at Bank OZK. This position is responsible for administering and improving the bank's Configuration Management Database (CMDB) and ServiceNow processes. This role exists to ensure the accuracy and integrity of configuration item data. The administrator establishes governance standards and collaborates with technology teams to improve operational resilience and asset management.

What you'll do

  • Monitor CMDB data quality
  • design CI classes and relationships
  • oversee Discovery and Service Mapping
  • partner with infrastructure and security teams
  • perform impact analysis
  • monitor compliance
  • maintain documentation
  • identify process improvements
  • mentor team members.

What we're looking for

Skills & competencies
full-time
onsite
day shift
little rock ar
bank ozk
cmdb
servicenow
itil
governance
asset management
no on-call
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Generous PTO, 401(k) matching, health, dental, vision, and pet insurance.

Why this role

Requires 4+ years of CMDB administration experience and 1+ year of supervisory experience.

About the employer

Bank OZK is hiring for this role. Industry: Commercial Banking. Sector: 52.

Additional details

Industry sector
52
Industry
Commercial Banking
Occupation code
11-9199.02
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