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Customer Service Management Trainee

Uline, Inc. · West Covina, CA · Customer Service

Compensation

$29 – $34 /yr

Employment type

Full-time

Work setting

On-site

Location

West Covina, CA

Schedule

Day shift

Posted

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Job overview

The Customer Service Management Trainee is an onsite role based in West Covina, CA. Compensation is $29 to $34 per hour, supporting Uline's call center operations. This role exists to develop future leaders through a comprehensive hands-on training program. The trainee manages and develops a team of representatives by setting goals, evaluating performance, and identifying process improvements.

What you'll do

  • Master customer service management, manage and develop a team of representatives, set performance goals, evaluate team performance, provide feedback, and review department procedures.

What we're looking for

Skills & competencies
full-time
2nd shift
west covina ca
uline
management trainee
leadership
customer service
performance management
onsite
bachelor's degree
$29-$34/hr
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Health insurance, 401(k) with 6% match, paid holidays, paid time off, tuition assistance, fitness center.

Why this role

Management training program, 2nd shift schedule, career growth potential.

About the employer

Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
11-3131.00
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