Customer Service Representative, State Farm Agent Team Member

Job overview

The Customer Service Representative, State Farm Agent Team Member role is onsite in Jacksonville, Illinois. Compensation is $40,000–$50,000 per year. Jeff Mossman’s agency describes a community-focused practice that builds lasting customer relationships. The representative supports customers by answering inquiries, maintaining accurate interaction records, and following up as needed. The role helps reinforce customer experience and supports the agency’s growth by coordinating with other agent team members and anticipating community needs.

What you'll do

• Establish and maintain customer relationships
• follow up as needed
• answer customer inquiries and requests
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

jacksonville il

jeff mossman state farm agent

customer inquiries

customer relationships

follow-up

recordkeeping

communication

full-time

$40,000–$50,000 per year

Work arrangement

• Weekend coverage required

Benefits & perks

• Benefits listed include a Simple IRA, health insurance, paid time off, license reimbursement, training and development, advancement opportunities, performance bonuses, and a flexible schedule.

Why this role

Previous customer service experience is preferred. The agency describes a close-knit team of four.

About the employer

Jeff Mossman - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.