Client Service Representative

Job overview

The Client Service Representative role is onsite in South Elgin, IL. Compensation is $15 per hour. Cobb & Co Veterinary Clinic is a privately owned small-animal practice focused on patient-first, client-centered care. The representative handles reception and phone duties, welcomes clients and pets, schedules appointments, and coordinates messages and records with the medical team. The role helps keep client interactions and clinic operations organized, clear, and welcoming.

What you'll do

• Greet clients and pets
• answer calls
• schedule appointments using cloud-based software
• communicate in English and Spanish
• handle prescription refill requests, medical record requests, and messages between clients and the medical team
• manage check-ins and payments
• maintain accurate records.

What we're looking for

Skills & competencies

client service representative

veterinary clinic

reception

appointment scheduling

customer service

animal care

south elgin il

cobb & co veterinary clinic

$15/hr

english and spanish preferred

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, vision, and dental insurance
• 401(k) with employer match
• paid time off
• continuing education opportunities and allowance
• professional dues
• uniform allowance
• flexible schedule
• employee assistance program
• employee discount.

Why this role

Bilingual English and Spanish skills are preferred; at least one year of customer service experience is required, with veterinary experience preferred.

About the employer

Cobb & Co Veterinary Clinic is hiring for this role. Industry: Veterinary Services. Sector: 54.