Customer Service Specialist — Independent Living Dining

Job overview

The Customer Service Specialist role is onsite in Asheville, NC, with compensation of $17.50–$19.00 per hour. The position supports Givens Estates’ Independent Living Dining team, helping create a warm dining experience for residents and guests. The specialist provides primary customer service during dining operations, supports point-of-sale use, and keeps service supplies stocked. This work helps the dining team deliver welcoming, reliable service within Givens Communities’ mission to expand the possibilities of aging.

What you'll do

• Use the POS system and cross-train other staff on its use
• complete opening and closing duties
• keep beverage stations, condiments, silverware, and customer supplies stocked
• provide customer service
• help create an inclusive environment for new team members
• perform other duties as assigned.

What we're looking for

Skills & competencies

customer service specialist

dining service

pos system

resident service

guest service

food service operations

asheville nc

givens estates

$17.50–$19/hr

monday–saturday availability

10:30 a.m.–7:30 p.m.

saturday shifts

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• short-term disability and life insurance
• employee assistance program
• paid time off
• referral bonus
• 403(b) with up to 6% match
• educational assistance and professional development
• flexible spending account.

Why this role

Schedule requires availability Monday through Saturday, with weekday shifts from 10:30 a.m. to 7:30 p.m. and Saturday shifts from 10:30 a.m. to 2:30 p.m.

About the employer

Givens Estates Inc is hiring for this role. Industry: Continuing Care Retirement Communities. Sector: 62.