Credit and Collections Specialist

Job overview

The Credit and Collections Specialist role is onsite in Livermore, CA. The stated pay range is $25–$34 per hour. The role evaluates customer creditworthiness and collects overdue payments while maintaining professional customer relationships. The specialist investigates outstanding accounts, resolves billing and credit issues, processes payments and refunds, and maintains collection records. Accurate reporting and timely follow-up support the company’s accounts receivable activity.

What you'll do

• Evaluate customer accounts for creditworthiness and collect past-due amounts
• identify outstanding accounts
• investigate invoice and work-order history
• update customer contacts
• encourage timely payments
• process payments and credit refunds
• resolve billing and credit issues
• update account status and collection records
• report collection activity and accounts receivable status.

What we're looking for

Skills & competencies

credit and collections specialist

livermore ca

total industries

credit review

accounts receivable

collections

payment processing

credit refunds

billing resolution

customer service

$25–$34/hour

financial reporting

two-year certificate

Work arrangement

• Weekend coverage required

Why this role

Requires one to two years in credit, collections, or customer service and a minimum two-year college or technical-school certificate.

About the employer

TOTAL INDUSTRIES is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.