Account Associate — State Farm Agent Team Member

Job overview

The Account Associate works onsite in Nevada, IA. The annual salary range is $45,000–$65,000. The role supports the daily operations of Scott Richardson's State Farm insurance agency and its customers. The position manages customer accounts, responds to policy questions and changes, and follows claims through resolution. By coordinating with underwriters and proactively marketing relevant products and services, the associate helps connect customer needs with agency support.

What you'll do

• Manage customer accounts and update database information
• assist with policy changes and inquiries
• process insurance claims and follow up on claim status
• coordinate with underwriters to support timely policy issuance
• provide customer service and support agency operations.

What we're looking for

Skills & competencies

account associate

state farm agent team member

nevada ia

scott richardson agency

insurance customer service

policy changes

claims support

underwriting coordination

$45,000–$65,000 per year

spanish preferred

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement
• Simple IRA
• opportunity for advancement
• paid time off
• training and development
• performance-based bonus opportunity
• flexible schedule.

Why this role

Previous insurance or related experience is preferred; bilingual Spanish is preferred. Benefits include license reimbursement, Simple IRA, paid time off, training and development, and performance-based bonus opportunity.

About the employer

Scott Richardson - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.