Customer Service Representative, Call Center Collections

Job overview

Customer Service Representative, Call Center Collections is an onsite role in Greenville, SC, paying $17.25 per hour plus monthly performance bonuses. The schedule is 40 hours per week, includes one evening shift and rotating Friday and Saturday schedules, and has no Sunday work. Global Lending Services supports access to affordable auto financing and transportation options. The representative manages auto loan accounts, contacts customers about past-due balances, and negotiates payment solutions while maintaining positive relationships. Accurate documentation and adherence to state and company guidelines help reduce delinquency and meet business objectives.

What you'll do

• Manage a portfolio of auto loan accounts
• contact customers to understand intent and ability to pay
• collect past-due balances while maintaining positive relationships
• negotiate payment arrangements
• follow state and company guidelines
• document contacts and follow-ups
• meet assigned goals
• maintain electronic records and support projects.

What we're looking for

Skills & competencies

customer service

call center collections

greenville sc

global lending services

auto loan accounts

customer communication

collections

payment arrangements

40 hours per week

no sundays

$17.25/hr

monthly performance bonuses

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, telemedicine, supplemental insurance, short- and long-term disability, 401(k) match with immediate vesting, paid time off, paid holidays, volunteer time off, tuition reimbursement, and parental leave.

Why this role

No Sunday work; one night shift per week from 12 PM–8 PM; rotating Friday and Saturday schedules.

About the employer

Global Lending Services is hiring for this role. Industry: Other Activities Related to Credit Intermediation. Sector: 52.