Client Experience Specialist
Compensation
$15 – $25 /hr
Employment type
Part-time
Work setting
On-site
Location
Farragut, TN
Schedule
Day shift
Posted
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Job overview
The Client Experience Specialist is an onsite role based in Farragut, TN. The pay range for this position is $15 to $25 per hour. This role supports the IT solutions team at NerdsToGo of Knoxville, TN. This role exists to serve as the first point of contact for clients, ensuring an exceptional customer experience. The Client Experience Specialist contributes to team goals by managing service tickets, scheduling appointments, and maintaining accurate client records.
What you'll do
- Manage inbound client interactions
- conduct intake services
- create and manage service tickets
- schedule service calls
- collaborate with technicians
- maintain client records
- assist with social media management.
What we're looking for
- Skills & competencies
- part-timeday shiftfarragut tnit supportcustomer serviceclient experience$15-$25/hronsiteno on-callno travel
- Work arrangement
- Weekend coverage required
Benefits & perks
- Performance bonuses, flexible schedule, training, 12 days PTO.
Why this role
Performance-based bonuses and professional development opportunities.
About the employer
NerdsToGo of Knoxville, TN is hiring for this role. Industry: Office Administrative Services. Sector: 56.
Additional details
- Industry sector
- 56
- Industry
- Office Administrative Services
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: c01e35ef-60e0-479e-a026-155a15ea9bd1