Automotive Service Advisor

Job overview

The Automotive Service Advisor role is an onsite, full-time position in Goldsboro, NC. Compensation is not specified; the title’s “up to 85K” wording is not accompanied by a stated pay range in the description. The advisor joins the service team at Classic Chrysler Jeep Dodge Ram of Goldsboro, part of Mills Auto Group. The advisor serves as the customer-facing link between vehicle owners and the service department, translating reported symptoms into work orders, recommending maintenance, preparing estimates, and keeping customers informed. Accurate repair documentation and clear explanations of completed work help support customer satisfaction and service operations.

What you'll do

• Greet customers
• collect customer and vehicle information
• document reported symptoms on work orders
• recommend maintenance based on vehicle age, mileage, and history
• prepare labor and parts estimates
• provide customer updates
• monitor repair progress
• reconcile invoices with work performed
• explain completed work and charges.

What we're looking for

Skills & competencies

full-time

automotive service advisor

service consultant

customer service

vehicle maintenance

repair estimates

work orders

customer updates

goldsboro nc

classic chrysler jeep dodge ram

saturday availability

paid training

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, affordable health, dental, and vision plans, 401(k), paid training, employee appreciation events, and college education funding are listed.

Why this role

Requires previous Chrysler Service Advisor or Service Consultant experience and the ability to work Saturdays. The employer describes paid training and employee education funding.

About the employer

Classic Chrysler Jeep Dodge RAM -Goldsboro is hiring for this role. Industry: Automotive Parts and Accessories Retailers. Sector: 44.