Assistant General Manager — Hotel Operations

Job overview

The Assistant General Manager role is onsite in Greenville, SC. Compensation is not specified. Kana Hotel Group’s stated mission is to deliver friendly service, quality, and value to hotel guests. The assistant general manager supports hotel operations by guiding guest-service staff, addressing guest concerns, coordinating staffing and schedules, and helping maintain revenue, service, and brand standards.

What you'll do

• Conduct employee meetings and communicate policies and brand standards
• respond to guest complaints
• assist with inventory management and room revenue
• organize accounts payable and receivable and deposits
• enter direct bills
• monitor and train guest-service team members
• create schedules
• support staffing and employee relations
• conduct hotel walkthroughs and document issues
• maintain timecards
• prepare for brand audits and coordinate improvements
• cover business needs as required.

What we're looking for

Skills & competencies

assistant general manager

hotel operations

greenville sc

kana hotel group

guest services

staff scheduling

team training

guest satisfaction

room revenue

brand standards

hospitality

Work arrangement

• Weekend coverage required

Why this role

The posting describes opportunities for career growth and promotion from within and requires availability for all shifts, weekends, and holidays based on business needs.

About the employer

Kana Hotel Group is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.