Customer Advocate, Vending Machine Market Operations

Job overview

The Customer Advocate, Vending Machine Market Operations role is onsite in Oak Brook, IL, with pay of $20–$22 per hour. The position supports Carvana’s customer pickup experience at its car vending machine. The advocate assists customers during vehicle pickup, completes paperwork, records notes, and addresses questions or minor technical issues. The role helps make the car-buying and pickup process a positive customer experience.

What you'll do

• Create a positive customer pickup experience
• complete customer paperwork and enter notes in the tracking system
• address customer questions and minor technical issues related to the vending machine process
• drive safely and maintain a clean driving record
• perform vehicle detailing and loading or unloading tasks as needed.

What we're looking for

Skills & competencies

customer advocate

vending machine

market operations

oak brook il

carvana

full-time

$20–$22/hr

customer pickup

automotive retail

saturday availability

customer service

vehicle operations

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match, company-paid healthcare premiums, dental and vision benefits, wellness program, paid time off, tuition reimbursement or student loan repayment, equity, employee stock purchase plan, and professional development.

Why this role

Schedules are 7 a.m.–3 p.m. or 1 p.m.–9 p.m.; availability six days per week, including Saturdays, is required. Benefits include company-paid healthcare premiums, dental and vision, 401(k) match, paid time off, tuition reimbursement, equity, and development opportunities.

About the employer

Carvana is hiring for this role. Industry: Vending Machine Operators. Sector: 44.