Service Advisor

Job overview

Service Advisor is a full-time, onsite role in Plano, TX. Compensation is not specified; the posting refers to competitive pay plans. The role supports Ewing Buick GMC’s dealership customer experience and service quality. The advisor translates customer concerns into repair needs, coordinates work with technicians, and keeps customers informed about estimates, progress, and additional repairs. The position also supports service sales, customer satisfaction, and repeat business.

What you'll do

• Greet customers and schedule service
• interpret customer concerns and communicate them to technicians
• estimate repair time and costs
• explain service orders and additional work
• track vehicles through the workshop
• handle complaints and account questions
• obtain customer approval for additional repairs
• conduct after-sales follow-up.

What we're looking for

Skills & competencies

service advisor

plano tx

ewing buick gmc

full-time

automotive service

customer service

repair estimates

service scheduling

technician coordination

customer satisfaction

service sales

401(k)

pto

vehicle discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• group life insurance
• short- and long-term disability
• 401(k)
• flexible spending account
• PTO
• career path programs
• and vehicle, service, and rental car discounts.

About the employer

Ewing Buick GMC is hiring for this role. Industry: New Car Dealers. Sector: 44.