Help Desk, Midday Shift (2:00–11:00 PM)

Job overview

The Help Desk role is onsite in Lowell, AR, with compensation of $18–$20 per hour. Wachter describes its employees as its greatest asset and emphasizes long-term employment, employee investment, and strong relationships. The role provides project and operational support by coordinating with project managers and field technicians, troubleshooting technical issues, and helping ensure customer-facing project work is completed and documented accurately. It also supports configuration and maintenance of network-connected equipment and related systems.

What you'll do

• Coordinate with project managers and field technicians
• capture project check-in/out times and validate completion documentation
• provide phone, chat, and email troubleshooting support
• configure network cabling, switches, wireless equipment, CCTV, and UPS remotely
• oversee installation, configuration, maintenance, and troubleshooting of connected hardware, software, and peripherals
• follow project safety requirements.

What we're looking for

Skills & competencies

help desk

lowell ar

wachter

full-time

onsite

midday shift

2:00–11:00 pm

technical support

network troubleshooting

switch configuration

cctv

vdi

$18-$20/hour

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, prescription, and vision benefits
• life, AD&D, and LTD insurance
• paid vacation and holidays
• company-matched 401(k) and IRA retirement savings.

Why this role

The description specifies a 2:00–11:00 PM midday shift and operational knowledge of VDI, switch configuration, networking, and CCTV.

About the employer

Wachter, Inc. is hiring for this role. Industry: Temporary Help Services. Sector: 56.