Patient Coordinator

Job overview

The Patient Coordinator role is onsite in Wayne, Michigan, with travel to offices in Brownstown, Wyandotte, and Dearborn as needed; mileage is reimbursed. Compensation is not specified. EyeCare Partners provides integrated eye care through a network of ophthalmologists, optometrists, and affiliated practices, with a mission to enhance vision, advance eye care, and improve lives. As the first point of contact, the coordinator helps create a smooth patient visit and check-in/check-out experience. The role supports clinic flow through patient communication, insurance verification, payment handling, scheduling, and administrative tasks across the practice.

What you'll do

• Greet patients and provide customer service in person and by phone
• answer internal and external calls
• manage patient flow
• verify medical and vision insurance
• collect payments and complete daily reconciliations
• respond to inquiries by phone, email, and in person
• perform general office duties and cleaning as assigned
• travel to other offices as needed.

What we're looking for

Skills & competencies

patient coordinator

wayne mi

eyecare partners

eye clinics of michigan

eye care

patient flow

insurance verification

customer service

office administration

multi-office travel

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, vision, dental, and life insurance
• 401(k) with employer matching
• paid time off and holidays
• paid maternity leave
• employee discounts.

Why this role

Monday–Friday office hours are 8:00 a.m.–5:00 p.m., with earlier or later work as needed. Travel to multiple offices is required; mileage is reimbursed.

About the employer

Eye Care Partners Career Opportunities is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.