CRM Business Analyst

Job overview

The CRM Business Analyst role is onsite in New Orleans, LA. Compensation is not specified. LEMOINE is a Louisiana-headquartered contractor whose work spans healthcare, commercial, education, federal, infrastructure, industrial, disaster recovery, and program services. The analyst maintains CRM data quality, reporting, and continuous improvement to provide reliable customer and pipeline information. The role collaborates across business development, operations, IT, and CRM users to turn data into actionable insights and support business development decisions.

What you'll do

• Monitor CRM performance and troubleshoot issues
• maintain data standards and conduct quality reviews
• identify missing, outdated, duplicate, or inconsistent records
• coordinate CRM processes with ERP and reporting tools
• maintain dashboards and pipeline metrics
• analyze trends and forecasting
• support pipeline reviews
• improve training materials and user adoption
• research client and market intelligence
• evaluate AI tools and CRM improvements.

What we're looking for

Skills & competencies

crm business analyst

crm administration

data quality

business intelligence

pipeline reporting

power bi

new orleans la

the lemoine company

analytics

market intelligence

crm training

cross-functional collaboration

Work arrangement

• Weekend coverage required

Why this role

Requires 5+ years of business analyst or CRM support experience, 3+ years with CRM platforms, and 4+ years in data analysis roles. A bachelor’s degree or equivalent experience is required.

About the employer

The Lemoine Company is hiring for this role. Industry: Commercial and Institutional Building Construction. Sector: 23.