Guest Services Agent

Job overview

The Guest Services Agent role is onsite in Grand Forks, ND. Compensation is not specified. Canad Inns is a hospitality provider serving guests in Grand Forks and locations in Manitoba. The agent handles reservations and guest concerns with individualized attention and accountability. The role supports a consistent guest experience by resolving issues, working collaboratively, and maintaining quality in daily tasks.

What you'll do

• Provide individualized guest service
• listen to concerns and identify solutions
• handle and process reservations
• assess and improve work practices
• maintain accuracy, completeness, and quality standards.

What we're looking for

Skills & competencies

guest services agent

hospitality

guest experience

reservations

customer service

grand forks nd

canad inns

guest issue resolution

teamwork

employee discounts

educational scholarships

flexible shifts

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee rewards program, meal and room discounts, educational scholarships and financial assistance, and employee events.

Why this role

Employee rewards program, meal and room discounts, educational scholarships and financial assistance, and employee events.

About the employer

Canad Inns is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.