Guest Services Representative

Job overview

The Guest Services Representative role is an onsite, full-time position in Logan, UT. Pay is $12.50–$13.50 per hour. Comfort Inn and Suites Logan near University is a renovated hotel near Utah State University focused on guest service and memorable stays. The representative serves as a first point of contact and manages guest accommodation needs from arrival through departure. The role supports a positive stay by handling check-in and check-out, reservations, guest questions and concerns, and coordination with hotel teams.

What you'll do

• Provide friendly and helpful guest service
• perform check-in and check-out tasks
• welcome guests and assign rooms
• provide information about rooms, rates, and amenities
• manage online and phone reservations
• respond to complaints promptly and professionally
• coordinate with housekeeping, breakfast, and maintenance staff
• confirm group reservations and arrange personalized services for VIP customers and event attendees
• engage guests in the loyalty program and encourage feedback through review platforms.

What we're looking for

Skills & competencies

guest services representative

logan ut

comfort inn and suites logan near university

full-time

hotel front desk

guest check-in

guest check-out

reservations

customer service

guest complaints

loyalty program

$12.50–$13.50/hr

monthly bonuses

hotel operations

Work arrangement

• Weekend coverage required

Benefits & perks

• Monthly bonuses for achieving stated goals.

Why this role

Monthly bonuses are awarded for achieving loyalty, business information, and guest feedback goals. The posting names ChoiceAdvantage, OnQ, and Opera as examples of hotel reservation software.

About the employer

Comfort Inn and Suites Logan near University is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.