Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Sykesville, MD, with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. Compensation is not specified; the posting states salary plus bonus and weekly pay. The role supports customer service and repair operations at LMW Auto Repair.

What you'll do

• Handle customer intake and vehicle write-ups
• create and present repair estimates and maintenance recommendations
• follow up with customers and obtain authorization
• manage repair orders through completion
• communicate by phone, text, and email
• use Tekmetric and Steer
• and explain additional recommended services to help customers make informed decisions.

What we're looking for

Skills & competencies

automotive service advisor

sykesville md

promotive

lmw auto repair

monday–friday

no weekends

customer service

repair estimates

repair orders

tekmetric

steer

salary plus bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Monthly team profit sharing, $20 per customer review mentioning the employee by name, 100% employer-paid employee health insurance, employer-paid life insurance, 401(k) with 3% company match, 40–80 hours of PTO based on tenure, and uniforms.

Why this role

No weekends; automotive experience is welcome but not required. The posting offers monthly team profit sharing and 100% employer-paid employee health insurance.

About the employer

Promotive is hiring for this role. Industry: General Automotive Repair. Sector: 81.