Employee Benefits Account Manager

Job overview

The Employee Benefits Account Manager role is onsite in Dallas, TX, with an annual salary of $85,000–$100,000. The Misch Group’s posting describes a client success role focused on employee benefits relationships. The role serves as the primary operational and relationship contact for assigned clients, supporting implementations, renewals, and ongoing strategic service. Proactive communication, issue resolution, vendor coordination, and accurate documentation contribute to client retention and long-term partnerships.

What you'll do

• Serve as the primary day-to-day contact for assigned clients
• build relationships with HR leaders, dealership leadership, and decision-makers
• conduct proactive outreach and business reviews
• coordinate Producer involvement
• monitor client satisfaction and resolve issues across internal teams and vendors
• coordinate renewal timelines and gather census information
• maintain CRM records and client documentation
• support implementation and process improvement.

What we're looking for

Skills & competencies

employee benefits account manager

client success manager

dallas tx

the misch group

full-time

$85,000–$100,000 per year

client relationships

employee benefits

renewal management

vendor coordination

crm documentation

quarterly business reviews

client retention

implementation support

Work arrangement

• Weekend coverage required

Why this role

The posting calls for proactive client engagement, including regular outreach, quarterly business reviews, and annual strategy meetings.

About the employer

The Misch Group is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.