Customer Service Representative, State Farm Agent Team

Job overview

The Customer Service Representative, State Farm Agent Team role is onsite in Helotes, TX, with compensation of $70,000–$100,000 per year. The community-focused agency serves Helotes, San Antonio, Boerne, Bandera, and surrounding areas, helping individuals and families understand insurance coverage. The representative supports agency growth by answering customer questions, explaining policy information, assisting with policy changes, processing claims, and maintaining accurate interaction records. The role helps clients receive timely service while coordinating with agency colleagues and anticipating community needs.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with clients
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team

helotes tx

noah pierce state farm agent

insurance

policy support

claims processing

customer relations

full-time

spanish preferred

health insurance

401(k) matching

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching, performance-based bonus, health insurance, paid time off, flexible schedule, training and development, and advancement opportunities.

Why this role

Insurance experience is helpful but not required; Spanish bilingual ability is preferred. Benefits include 401(k) matching, health insurance, paid time off, training and development, and advancement opportunities.

About the employer

Noah Pierce - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.