Customer Service Representative

Job overview

The Customer Service Representative role is onsite in San Antonio, TX; compensation is not specified. Atlas Credit Company is a family-owned financial institution whose stated mission is to treat customers and employees with honesty and respect while providing exceptional service. The representative supports customer needs and office operations by responding to inquiries, resolving complaints, maintaining account records, processing loan application documents, and handling calls. The role also includes customer outreach, accurate cash handling, and appropriate collection activity.

What you'll do

• Build customer relationships through open communication
• handle complaints and follow up on resolutions
• maintain interaction records and process accounts and documents
• provide accurate information
• enter loan applications and documents
• maintain office cash securely
• market to new and existing customers
• support collection activity
• manage incoming and outgoing calls
• assess customer needs.

What we're looking for

Skills & competencies

customer service representative

atlas credit co.

san antonio tx

financial services

consumer lending

customer accounts

loan applications

incoming calls

outgoing calls

cash handling

crm

eight-hour day shift

saturday schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• Group health insurance
• optional dental and vision insurance
• paid vacation and sick time
• matching 401(k)
• paid major holidays
• bonuses.

Why this role

The posting lists group health insurance, optional dental and vision insurance, paid vacation and sick time, a matching 401(k), paid major holidays, and bonuses. It specifies an eight-hour day shift and a weekly schedule that includes Monday through Friday and Saturdays.

About the employer

Atlas Credit Co. is hiring for this role. Industry: Consumer Lending. Sector: 52.