Seasonal Customer Service Representative, Overnight Call Center

Job overview

The Seasonal Customer Service Representative, Overnight Call Center role is onsite at Winter Services’ Milwaukee, WI corporate office. Pay is $18 per hour. Winter Services operates a weather-dependent business during the winter season, approximately November through April. The representative handles customer inquiries and work orders during changing schedules and winter weather events. Accurate, professional communication helps customers receive assistance and supports the company’s operational response to weather-driven demand.

What you'll do

• Answer incoming calls and assist customers with inquiries and concerns
• update work orders and maintain accurate notes
• respond professionally to customer emails
• manage multiple computer systems
• provide customer service in a high-volume environment
• assist with office duties as needed.

What we're looking for

Skills & competencies

seasonal

customer service representative

overnight call center

milwaukee wi

winter services

$18/hr

customer calls

work orders

customer emails

flexible availability

weekend shifts

weather events

mandatory overtime

Work arrangement

• Weekend coverage required

Why this role

Seasonal full-time work is approximately November through April. Open availability is required across shifts, weekends, and holidays; mandatory overtime may be required during significant weather events.

About the employer

Winter Services Inc is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.