Land Agent — Customer Support

Job overview

Land Agent — Customer Support is an onsite role in San Ramon, CA. The stated annual salary range is $85,000–$90,000. The role supports Gas Vegetation Management programs and utility infrastructure work for ENTRUST Solutions Group. The position serves as a primary contact for customers, property owners, contractors, and project stakeholders while coordinating access, field information, and project records. It helps projects proceed safely, efficiently, and in compliance with client, regulatory, and company requirements.

What you'll do

• Conduct customer and property-owner outreach
• coordinate project communications
• obtain property access and work authorizations
• resolve customer concerns
• support Gas Vegetation Management through field inspections, vegetation documentation, utility locate-and-mark activities, GIS data collection, reporting, and project documentation
• maintain accurate records and support compliance with utility, client, and regulatory requirements.

What we're looking for

Skills & competencies

land agent

customer support

gas vegetation management

property access

field inspections

gis data collection

utility locate-and-mark

san ramon ca

entrust solutions group

extensive travel

customer outreach

project documentation

Work arrangement

• Weekend coverage required

Benefits & perks

• Company-sponsored medical, dental, vision, and 401(k) with company match
• tuition reimbursement
• voluntary life, disability, critical illness, accident, and hospitalization plans
• HSA or FSA accounts
• full-time employees are eligible to earn PTO
• may be eligible for a discretionary bonus.

Why this role

The role requires extensive travel throughout assigned service territories, a valid driver’s license, and an associate degree or equivalent education and experience.

About the employer

ENTRUST Solutions Group is hiring for this role. Industry: Engineering Services. Sector: 54.