Customer Service Representative

Job overview

Customer Service Representative is an onsite, full-time role listed in Casselberry, FL. Compensation is not specified. The description identifies the customer support team and describes service for customers, while the listing location is Casselberry. The representative responds to customer questions and concerns, processes orders and account transactions, and coordinates with other departments to resolve issues. The role supports customer satisfaction and loyalty through accurate, timely, and professional service.

What you'll do

• Respond to customer inquiries by phone, email, and chat
• handle complaints and concerns
• process orders, refunds, and exchanges
• maintain knowledge of products, services, and company policies
• collaborate with other departments on complex issues
• document interactions and update account information
• escalate priority issues when needed
• provide personalized solutions
• participate in ongoing training.

What we're looking for

Skills & competencies

customer service representative

customer support

customer inquiries

order processing

refunds and exchanges

issue resolution

customer service software

casselberry fl

domino's franchise

full-time

flexible hours

weekend availability

holiday availability

Work arrangement

• Weekend coverage required

Why this role

The description mentions flexible hours, including weekends and holidays as needed, and includes physical tasks associated with restaurant team operations.

About the employer

Domino's Franchise is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.