Provider Field Representative I

Job overview

Compensation is $47,740–$62,000 per year. The Provider Field Representative I supports New Hampshire Medicaid providers by resolving routine inquiries, delivering MMIS portal guidance, and helping ensure provider satisfaction, operational accuracy, and program compliance. This onsite role is based in Hooksett, NH, and This role serves as a primary point of contact for Medicaid providers, facilitating issue resolution and training on portal functionality. It contributes to the team's goal of maintaining operational excellence and program compliance through effective communication and relationship management.

What you'll do

• Serve as a primary point of contact for New Hampshire Medicaid providers regarding claims, enrollment, billing, and MMIS portal inquiries.
• Build and maintain positive working relationships with providers, state partners, and client stakeholders.
• Conduct provider training on MMIS portal functionality.
• Act as a liaison between providers, operations teams, and state partners.
• Research, troubleshoot, and resolve routine provider issues.
• Escalate complex issues appropriately.
• Support provider outreach initiatives and special projects.

What we're looking for

Skills & competencies

full-time

day shift

hooksett nh

conduent

medicaid

provider relations

client services

onsite

no on-call

no travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Health and Welfare Benefits, Retirement Savings, Employee Discounts, Career Growth Opportunities, Paid Training, Paid time off

Why this role

Supports New Hampshire Medicaid programs with a focus on provider relations and portal guidance.

About the employer

Conduent State Healthcare, LLC is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.