HVAC CSR / Dispatcher
Employment type
Full-time
Work setting
On-site
Location
Altoona, IA
Schedule
Day shift
Posted
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Job overview
The HVAC CSR / Dispatcher is an onsite role based in Altoona, IA. Compensation is not specified. This role supports the service department at Modern Heating & Air. This position manages incoming service calls and dispatches technicians efficiently. The dispatcher provides exceptional customer service, schedules appointments, and coordinates with the technical team to ensure timely service delivery and a comfortable home environment for clients.
What you'll do
- Manage incoming service calls.
- Dispatch technicians.
- Provide customer service.
- Schedule service appointments.
- Maintain accurate records.
- Assist with billing and invoicing.
- Coordinate service delivery.
What we're looking for
- Skills & competencies
- full-timeday shiftaltoona iahvaccsrdispatchercustomer serviceservice coordinationonsiteno travel
- Work arrangement
- Weekend coverage required
Why this role
Family-owned and operated since 2010.
About the employer
Modern Heating & Air is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.
Additional details
- Industry sector
- 23
- Industry
- Plumbing, Heating, and Air-Conditioning Contractors
- Occupation code
- 43-5032.00
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Listing ID: bee60815-1fa9-4333-b2b1-bd37b50ac17d