Customer Service Representative – Entry-Level

Job overview

The Customer Service Representative – Entry-Level role is onsite in Fort Hood, TX, with compensation of $40,000–$50,000 per year. AGC Auto Glass & Car Care provides auto glass and vehicle services with a focus on customer safety, honest service, and professional workmanship. The representative serves as a customer contact for service questions, scheduling, and recommendations. The role helps make the service experience clear and positive while supporting accurate records, appointment follow-up, and resolution of customer concerns.

What you'll do

• Greet and assist customers by phone and in person
• schedule auto glass and car care services
• answer questions and explain service options and pricing
• assist with insurance information and documentation
• understand customer needs and recommend services
• follow up with customers and manage appointments
• identify additional vehicle-service needs
• recommend services such as window tint, hail damage repair, headlight restoration, and mobile auto glass
• maintain customer records
• resolve concerns
• work with customers and team members.

What we're looking for

Skills & competencies

customer service representative

entry-level

fort hood tx

agc auto glass & car care

paid training

auto glass services

appointment scheduling

customer support

service recommendations

$40k–$50k per year

performance bonuses

career advancement

full-time

health insurance for eligible employees

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training
• performance-based bonuses and incentives
• health insurance, paid time off, and 401(k) for eligible employees
• 50% pizza discount is not applicable
• referral bonus
• career development
• flexible schedules.

Why this role

No automotive experience is required; paid training is provided. The posting welcomes entry-level applicants and describes performance-based bonuses and advancement opportunities.

About the employer

AGC Auto Glass & Car Care is hiring for this role. Industry: General Automotive Repair. Sector: 81.