Front Office Specialist

Job overview

Compensation is $0 per year. The Front Office Specialist role is onsite in Hueytown, AL. The specialist is the first point of contact for patients and supports a smooth check-in and check-out experience in a clinical office. By coordinating patient flow, handling administrative and payment tasks, and communicating courteously with patients and staff, the specialist helps deliver the company’s Total Patient Experience. Travel to other locations may be required to carry out essential duties.

What you'll do

• Greet patients and provide service in person and by phone
• answer internal and external calls
• verify insurance authorizations and prepare flow sheets
• check out patients and collect payments
• manage patient flow and office communications
• complete daily reconciliations and cash-drawer counts
• comply with company policies, including HIPAA
• perform assigned office duties and cleaning.

What we're looking for

Skills & competencies

front office specialist

patient check-in

patient flow

medical office

ophthalmic experience preferred

insurance authorizations

hipaa

cash reconciliation

microsoft office

hueytown al

eyecare associates

Work arrangement

• Weekend coverage required

Why this role

High school diploma or GED required; at least one year of customer or patient interaction experience required. Previous medical office experience is preferred, and ophthalmic experience is strongly preferred. No license or credential is listed.

About the employer

EyeCare Associates is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.