Customer Service Member Representative — 2–10 PM
Compensation
$12 – $13 /hr
Employment type
Full-time
Work setting
On-site
Location
Solon, OH
Schedule
Day shift
Posted
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Job overview
The Customer Service Member Representative works onsite in Solon, OH, on a 2:00–10:00 PM schedule. Compensation is $12–$13 per hour. Planet Fitness focuses on providing members, prospective members, and guests with a positive service experience. The representative supports club operations by welcoming visitors, handling front-desk tasks, answering questions, updating accounts, and helping maintain a clean club. The role contributes to a positive member experience and smooth daily operations.
What you'll do
- Greet members, prospective members, and guests
- answer phones
- check members into the system
- sign up new members and give tours
- update member accounts
- respond to questions and concerns or escalate them
- help maintain club cleanliness.
What we're looking for
- Skills & competencies
- planet fitnesscustomer servicemember representativefront deskfitness clubmember support2–10 pmsolon oh$12–$13/hrhealth insurancedental insurancefree black card membership
- Work arrangement
- Weekend coverage required
Benefits & perks
- Free Black Card membership, mentorship, advancement opportunities, leadership training, health insurance, dental and vision insurance, paid time off, and free uniforms.
Why this role
The role includes a free Black Card membership, mentorship, and ongoing leadership training.
About the employer
Planet Fitness - Cambridge Fitness is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.
Additional details
- Industry sector
- 71
- Industry
- Fitness and Recreational Sports Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: bebd6916-486c-49b7-b67f-cad342e6e395