Customer Service Associate

Job overview

The Customer Service Associate role is onsite in Tulsa, OK. Compensation is not specified. The associate supports chefs, restaurateurs, and other foodservice professionals at Ace Mart Restaurant Supply. The role helps customers find suitable equipment and supplies while supporting sales and repeat business. It contributes through attentive service, product recommendations, follow-up, delivery coordination, and maintaining an organized store.

What you'll do

• Greet customers in person, by phone, and by email
• build customer relationships
• identify needs and recommend equipment and supplies
• promote featured products and cross-sell
• follow up after purchases
• assist with carry-out and coordinate deliveries
• resolve customer issues
• maintain stocked shelves, displays, and store cleanliness
• share product knowledge and participate in training.

What we're looking for

Skills & competencies

customer service

retail sales

foodservice supplies

restaurant equipment

customer relationships

product recommendations

in-store sales

delivery coordination

tulsa ok

ace mart restaurant supply

Work arrangement

• Weekend coverage required

Benefits & perks

• Employee discounts
• hands-on training and mentorship
• vacation and sick leave
• medical, dental, vision, and life insurance after 60 days
• matching 401(k).

Why this role

Employee discounts, hands-on training and mentorship, paid vacation and sick leave, medical, dental, vision, and life insurance after 60 days, and matching 401(k).

About the employer

Ace Mart Restaurant Supply Co is hiring for this role. Industry: Other Commercial Equipment Merchant Wholesalers. Sector: 42.