Administrative Operations Manager

Job overview

The Administrative Operations Manager role is onsite in Knightdale, NC, with a salary of $50,000–$60,000 per year. The manager supports a Raleigh clinic for Mosaic Pediatric Therapy, which provides therapy for children with autism and learning disabilities and aims to enrich children’s lives. The role leads clinic operations and helps the clinic meet performance targets while supporting continuity and quality of care. It coordinates schedules, staff and facility needs, family communication, onboarding, and administrative processes, while monitoring operational indicators and supporting revenue-cycle goals.

What you'll do

• Monitor and report key performance indicators
• develop and maintain client and therapist schedules
• adjust schedules for absences and notify staff and families
• review time-off requests
• facilitate client sign-in and sign-out
• support timely appointment documentation
• address non-clinical family concerns
• manage supplies and facility maintenance relationships
• orient and train new hires on administrative functions and policies
• enforce administrative, operations, and human resources policies.

What we're looking for

Skills & competencies

administrative operations manager

knightdale nc

mosaic pediatric therapy

$50k–$60k

clinic operations

pediatric therapy

staff scheduling

patient and family communication

new patient onboarding

kpi reporting

no nights

no weekends

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision plans
• short-term disability
• 401(k) with match
• paid holidays
• and 15 days of paid time off accrued annually from hire.

Why this role

Clinic hours are 8 a.m.–6 p.m., with no nights or weekends. Requires a bachelor’s degree or equivalent education and work experience and at least one year in operations or business management.

About the employer

Mosaic Pediatric Therapy is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.