Front Desk Agent – PM

Job overview

The Front Desk Agent – PM role is onsite in Tucson, AZ; compensation is not specified. The agent supports Hilton hotel guest services by handling check-in and check-out, responding to service questions and requests, and collecting payment for services. The role helps provide attentive, courteous, and efficient guest service while supporting front-desk operations and addressing guest or workplace concerns in a high-pressure environment.

What you'll do

• Check guests in and out
• provide attentive, courteous, and efficient service
• respond to guest service questions and requests
• collect payment for services rendered
• communicate clearly
• listen to and clarify concerns
• handle workplace problems and prioritize departmental functions to meet deadlines
• work with financial information and basic arithmetic.

What we're looking for

Skills & competencies

full-time

front desk agent

pm

tucson az

hilton

guest check-in

guest check-out

customer service

payment processing

computer skills

hotel operations

Work arrangement

• Weekend coverage required

Why this role

Strong computer skills and financial knowledge required; valid state driver’s license and good motor vehicle record required. High school diploma or equivalent and some customer-service experience preferred. Nights and weekends may be required.

About the employer

Hilton is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.