Member Care Advocate (Collections)
Employment type
Full-time
Work setting
On-site
Location
Tampa, FL
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Member Care Advocate (Collections) is an onsite position located in Tampa, FL. Compensation is not specified, and this role supports the Trax Credit Union member services team. This role exists to manage delinquent accounts and recover balances through skilled negotiation. The advocate contributes to the credit union's mission by helping members achieve financial health while maintaining compliance with regulatory requirements.
What you'll do
- Manage inbound/outbound calls, develop action plans for delinquent accounts, document interactions, and perform skip tracing.
What we're looking for
- Skills & competencies
- full-timeday shifttampa flcollectionscredit unionfinancemember carenegotiationbilingualspanish
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, disability, life insurance, 401(k), and loan discounts.
Why this role
Bilingual in English and Spanish is strongly preferred.
About the employer
Trax Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Credit Unions
- Occupation code
- 43-3011.00
You'll be redirected to the employer's application page.
Listing ID: be7322f6-2603-4b84-a334-507848a1fec8