Operations Specialist I – Aerospace & Defense

Job overview

The Operations Specialist I – Aerospace & Defense role is listed in Minneapolis, MN. The posting states hourly pay of $20–$23. Airspace coordinates time-critical shipments, including medical and industrial shipments, through a technology-enabled freight network. The specialist sets up and manages orders, monitors shipment milestones, resolves routine logistics issues, and keeps customers informed. Accurate order execution and responsive coordination help ensure critical shipments move on schedule, with escalation support for situations beyond the role’s judgment.

What you'll do

• Set up orders according to standard work and client-specific instructions
• apply reported transit accessorials
• use carrier booking and tracking systems
• confirm milestones
• source driver coverage for order segments
• manage shipment documentation
• follow escalation procedures
• communicate delays and updates
• anticipate disruptions and offer alternatives
• place orders for customers unable to use the portal
• respond to email, phone, and text requests
• meet phone availability and customer service metrics.

What we're looking for

Skills & competencies

operations specialist i

aerospace & defense

minneapolis mn

airspace

time-critical logistics

freight forwarding

order execution

shipment tracking

customer communication

driver coverage

documentation

$20–$23/hr

training

health and dental options

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, vision, and dental plan options
• 401(k) company contribution
• professional learning and training reimbursements.

Why this role

Prior logistics experience is preferred but not required; the posting includes two weeks of in-person training at the Carlsbad, CA headquarters and states that shifts may include evenings, weekends, or holidays.

About the employer

Airspace is hiring for this role. Industry: Freight Transportation Arrangement. Sector: 48.