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Account Services Clerk I — Oahu

Hawaiian Electric · Honolulu, HI · Payment Processing Department, Revenue Management Division

Compensation

$20.39 – $25.94 /yr

Employment type

Full-time

Work setting

On-site

Location

Honolulu, HI

Schedule

Day shift

Posted

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Job overview

The Account Services Clerk I — Oahu role is onsite in Honolulu, HI, with a wage range of $20.39–$25.94 per year as stated in the listing. The position supports Hawaiian Electric Company’s Payment Processing Department within the Revenue Management Division. Hawaiian Electric Companies provide electricity and services to 95 percent of Hawaii’s residents. The clerk performs clerical and payment-processing work that supports accurate customer account records and bill-payment handling. The role also provides routine customer information and administrative support to the division, with emergency-management assignments as directed.

What you'll do

  • Process cash and apply payments to customer accounts
  • prepare checks for bank deposit
  • retrieve and check customer account records and payment information
  • process nonroutine bill payments and field-work documents using the online system
  • write up bill inquiries
  • answer telephones and take messages
  • sort and distribute bills, work orders, and reports
  • maintain logs and files
  • type correspondence and reports
  • assist or substitute for other clerical personnel. May obtain information from customers, banks, or the telephone company. Assume assigned emergency-management functions as needed, excluding routine trouble calls or callouts.

What we're looking for

Skills & competencies
account services clerk i
oahu
honolulu hi
hawaiian electric
payment processing
revenue management
cash processing
customer accounts
clerical support
sass
$20.39–$25.94 per year
Work arrangement
  • Weekend coverage required

Benefits & perks

  • The posting describes a competitive compensation package.

Why this role

Requires passing the Edison Electric Institute Support & Administrative Selection System (SASS), unless the employee has passed the General Clerical Test; requires typing at least 45 w.p.m. or passing a standardized proficiency test, and passing a 10-key test.

About the employer

Hawaiian Electric is hiring for this role. Industry: Electric Power Distribution. Sector: 22.

Additional details

Industry sector
22
Industry
Electric Power Distribution
Occupation code
43-9061.00
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