Customer Support Specialist

Job overview

The Customer Support Specialist is a full-time, onsite position located in Kenosha, WI. The pay range is $27 to $32 per hour, including a $2 shift differential, and this role supports the customer service team at Uline, Inc. This role exists to provide legendary service by processing orders, making product recommendations, and handling account inquiries. The specialist acts as a product expert to ensure customer needs are met.

What you'll do

• Process customer orders and handle account inquiries.
• Provide product recommendations and solutions.
• Build business relationships via phone, email, and chat.
• Help customers navigate the website.

What we're looking for

Skills & competencies

full-time

day shift

kenosha wi

uline

customer support

order processing

problem solving

relationship building

$27-$32/hr

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• Complete health insurance, 401(k) with 6% employer match starting day one, multiple bonus programs, paid holidays, generous PTO, and tuition assistance.

Why this role

Includes a $2 shift differential, significant growth potential, and a collaborative in-person environment with peer mentoring.

About the employer

Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.