Training & Coaching Officer – Child Welfare

Job overview

The Training & Coaching Officer role is hybrid in Jackson, TN, with some travel required. The posting describes a seven-month contract assignment and DOE compensation, without a numeric amount. The role supports Tennessee Department of Children’s Services staff through pre-service and specialty training. The officer prepares new staff to apply child welfare practices by delivering training, coaching, and feedback. The role contributes to consistent, trauma-informed practice and staff readiness across assigned service areas.

What you'll do

• Deliver pre-service training on child welfare fundamentals, assigned program content, trauma-informed case management, the DCS Practice Model, self-care, and motivational interviewing
• coach new hires based on field observation and practice gaps
• facilitate mentor certification
• proctor assessments
• participate in case panels and, depending on location, simulation labs
• support virtual training and collaborate with training and program leaders.

What we're looking for

Skills & competencies

training & coaching officer

child welfare

pre-service training

trauma-informed care

staff development

hybrid

jackson tn

tennessee dcs

mentor certification

travel required

Work arrangement

• Weekend coverage required

Why this role

Requires one year of direct child welfare field experience and one year of training delivery, adult education, or staff development experience.

About the employer

COOLSOFT is hiring for this role. Industry: Other Individual and Family Services. Sector: 62.