Customer Care Manager
Compensation
From $17 /hr
Employment type
Full-time
Work setting
On-site
Location
Athens, AL
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Customer Care Manager role is an onsite position located in Athens, AL. Compensation is $17 per hour, and this role supports the agency team at Michael Howell - State Farm Agent. This role exists to oversee service operations and ensure a positive experience for insurance customers. It contributes to the team's goals by managing inquiries, coordinating workflows, and supporting community outreach.
What you'll do
- Manage inquiries, coordinate team communication, assist with billing/policy reviews, and track service metrics.
What we're looking for
- Skills & competencies
- full-timeday shiftathens alstate farmcustomer careinsurancemanagementadministrativecustomer servicecommunity
- Work arrangement
- Weekend coverage required
Benefits & perks
- Paid time off, training, 401(k), performance-based bonus.
Why this role
Requires ability to obtain insurance licenses.
About the employer
Michael Howell - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Direct Property and Casualty Insurance Carriers
- Occupation code
- 11-3012.00
You'll be redirected to the employer's application page.
Listing ID: be660241-2d7c-4c3d-831e-bb5167db1915