Member Advocate
Employment type
Full-time
Work setting
On-site
Location
Phoenix, AZ
Schedule
Day shift
Posted
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Job overview
The Member Advocate is an onsite position based in Phoenix, AZ. Compensation is not specified for this full-time role, which supports the advocacy and dispute resolution team at Anasazi Medical Payment. This role exists to provide dedicated support to members and healthcare providers by resolving balance billing issues and disputes. The Advocate ensures accurate, professional, and empathetic interactions while maintaining efficient workflows to achieve timely resolutions.
What you'll do
- Responding to inquiries via phone, fax, email, and mail
- verifying balance bills
- conducting welcome calls
- documenting interactions
- maintaining communication with facilities and debt collectors
- adhering to HIPAA guidelines.
What we're looking for
- Skills & competencies
- full-timeday shiftphoenix azmember advocatehealthcarepatient advocacyclaims processinghipaacustomer serviceanasazi medical payment
- Work arrangement
- Weekend coverage required
Why this role
Requires 2 years of healthcare industry experience and strong analytical skills for dispute resolution.
About the employer
Anasazi Medical Payment is hiring for this role. Industry: Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds. Sector: 52.
Additional details
- Industry sector
- 52
- Industry
- Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: be474a2a-f0cd-456d-9eeb-45cce5bfa16d