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Guest Services Agent — Mid Shift

Air Culinaire Worldwide · Coppell, TX · Guest Services

Employment type

Full-time

Work setting

On-site

Location

Coppell, TX

Schedule

Day shift

Posted

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Job overview

The Guest Services Agent role is onsite in Coppell, TX, with a Monday–Friday mid shift of 10 a.m.–6 p.m. or 11 a.m.–7 p.m. Compensation is not specified. Air Culinaire Worldwide coordinates catering operations and guest service for its clients. The agent processes catering orders, coordinates with suppliers and internal teams, and resolves order issues to support accurate fulfillment and a consistent client experience.

What you'll do

  • Work assigned phone queues and emails
  • process orders accurately
  • document order details
  • identify approved suppliers and research custom-item pricing
  • prepare quotes and apply directed promotions
  • upsell menu items
  • coordinate with suppliers and internal departments
  • resolve customer concerns
  • quality-check orders
  • confirm orders with suppliers
  • and communicate shift handoffs.

What we're looking for

Skills & competencies
guest services agent
coppell tx
air culinaire worldwide
catering operations
client service
order processing
supplier coordination
monday–friday
mid shift
10 a.m.–6 p.m. or 11 a.m.–7 p.m.
Work arrangement
  • Weekend coverage required

Why this role

Monday–Friday mid-shift schedule with two listed time options.

About the employer

Air Culinaire Worldwide is hiring for this role. Industry: Caterers. Sector: 72.

Additional details

Industry sector
72
Industry
Caterers
Occupation code
43-4051.00
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