Automotive Service Advisor, Full-Time

Job overview

The Automotive Service Advisor, Full-Time role is onsite in Danville, PA. Compensation is not specified; the posting describes it as competitive and performance-based. Hawkins Chevrolet emphasizes dependable repairs and a strong customer experience. The advisor serves as the communication link between customers and the service department, documenting concerns, explaining recommendations, and coordinating repair orders. Accurate follow-through and ethical recommendations help maintain customer satisfaction and encourage return visits.

What you'll do

• Greet customers
• listen to concerns and document requested repairs
• explain recommendations, costs, timelines, and repair status
• prepare repair orders and obtain authorizations
• coordinate with technicians, parts personnel, and management
• review multipoint inspections and present legitimate recommendations
• communicate with customers throughout repairs
• monitor service metrics
• conduct follow-up communications
• maintain records and documentation
• move or operate vehicles when necessary.

What we're looking for

Skills & competencies

automotive service advisor

customer service

repair orders

dealership

service metrics

customer communication

danville pa

hawkins chevrolet

full-time

performance-based compensation

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance subject to eligibility
• 401(k) with employer match
• paid vacation and holidays
• paid training and professional development
• employee discounts on vehicles, service, and parts
• advancement opportunities.

Why this role

At least one year of automotive service-advisor experience is required. GM or CDJR dealership experience and familiarity with HPRO, CSI, Xtime, or Dealertrack are preferred but not required.

About the employer

HAWKINS CHEVROLET is hiring for this role. Industry: General Automotive Repair. Sector: 81.