Guest Experience Specialist
Compensation
From $12.5 /hr
Employment type
Full-time
Work setting
On-site
Location
Grapevine, TX
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Guest Experience Specialist role is an onsite position located in Grapevine, TX. The pay is $12.50 per hour, and this role supports the guest services team at The Escape Game. This role exists to provide world-class hospitality and ensure every guest has a memorable experience. The specialist manages the lobby energy, coordinates game start times, and resolves service failures with a focus on emotional intelligence.
What you'll do
- Embody mission and values.
- Prepare the party venue and connect with guests.
- Coordinate game start times and manage reservations.
- Resolve service failures and maintain a clean and welcoming environment.
What we're looking for
- Skills & competencies
- guest experiencehospitalityescape gamegrapevine txfull-timeday shift$12.50/hrweekend requiredcustomer servicetourism
- Work arrangement
- Weekend coverage required
Benefits & perks
- 401(k) with matching
- Health, Vision, Dental Insurance
- Employee discount
- Flexible spending account
- Life insurance
- Flexible schedule.
Why this role
Full-time benefits include 401(k) matching, health insurance, and employee discounts.
About the employer
The Escape Game is hiring for this role. Industry: All Other Amusement and Recreation Industries. Sector: 71.
Additional details
- Industry sector
- 71
- Industry
- All Other Amusement and Recreation Industries
- Occupation code
- 39-9099.00
You'll be redirected to the employer's application page.
Listing ID: bdf78a10-c75d-46f2-b0c8-5056a1602a27