Member Service Representative
Employment type
Full-time
Work setting
On-site
Location
Tucson, AZ
Schedule
Day shift
Posted
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Job overview
The Member Service Representative role is onsite in East Tucson, AZ. Compensation is not specified. The position supports Planet Fitness members, prospective members, and guests at the club’s front desk. The role exists to create a positive member experience through welcoming service, account assistance, tours, and timely responses to questions. It also helps keep the club neat and clean.
What you'll do
- Greet members, prospective members, and guests
- answer phones
- check members into the system
- sign up new members
- give tours
- facilitate account updates
- respond to questions and concerns, escalating as needed
- help maintain club cleanliness.
What we're looking for
- Skills & competencies
- member servicescustomer servicefitness clubfront deskmember sign-upmember toursaccount updateseast tucson azplanet fitnesshigh school diploma/ged required
- Work arrangement
- Weekend coverage required
Why this role
High school diploma or GED and age 18 or older are required; customer service background is preferred. The role involves standing and walking throughout the shift.
About the employer
Planet Fitness - PFNoCritics is hiring for this role. Industry: All Other Personal Services. Sector: 81.
Additional details
- Industry sector
- 81
- Industry
- All Other Personal Services
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: bdf761a9-0595-4784-a64c-3504f5d8574c