Operations Manager, New Britain, Full-Time

Job overview

The Operations Manager role is full-time and onsite in New Britain, CT, at the Community Health Center of New Britain. Compensation is $80,000–$90,000 per year. Community Health Center provides primary medical, dental, and behavioral health services and supports research and health professional training. The manager oversees operational functions at community-based practices, supporting productivity, patient service, and staff performance. The role develops and implements front-office procedures, manages teams and workflows, and works with site leadership to support effective clinic operations.

What you'll do

• Hire and retain employees
• conduct performance reviews
• evaluate work processes and implement change
• manage, motivate, and retrain employees
• resolve patient and customer complaints
• collaborate with site leadership
• manage multiple sites when assigned
• enforce policies and develop corrective action plans
• support revenue collection and appointment scheduling
• monitor team metrics and provider templates
• lead meetings
• manage payroll and workforce administration
• oversee supply inventory.

What we're looking for

Skills & competencies

operations manager

healthcare operations

community health center

site leadership

staff management

patient service

new britain ct

moses/weitzman health system

$80,000–$90,000/year

healthcare experience

supervisory experience

regional travel

ehr

hipaa

Work arrangement

• Weekend coverage required

Benefits & perks

• Eligible employees may have access to health and wellness benefits, retirement savings, paid time off, professional development and tuition assistance, employee assistance resources, and other company-sponsored benefits
• offerings vary by position and eligibility.

Why this role

Requires a bachelor’s degree, at least four years of healthcare experience, and at least two years of supervisory experience. Regular regional travel may be necessary.

About the employer

Moses/Weitzman Health System is hiring for this role. Industry: HMO Medical Centers. Sector: 62.