Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in Austin, TX, with a stated salary range of $40,000–$60,000 per year. Dan Walker’s agency says it has served the community since 2016 and emphasizes teamwork, trust, and care for customers and team members. The representative supports agency growth by responding to client needs, completing service requests, and coordinating with colleagues. The role helps maintain customer relationships and connect community members with appropriate assistance and agency resources.

What you'll do

• Handle incoming client calls, identify needs, and provide or coordinate assistance
• respond to billing and payment questions
• complete routine service requests and transactions
• maintain client information
• assist clients with digital tools
• and coordinate new-client onboarding and Insurance and Financial Review appointments.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

austin tx

full-time

$40,000–$60,000/year

customer service

client calls

billing support

insurance agency

client records

onboarding

flexible schedule

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, 401(k), performance-based bonus, health insurance, flexible schedule, paid time off, training and development, and advancement opportunities.

Why this role

The agency describes a flexible, family-oriented workplace and says it closes at noon on Fridays when the team meets its goals.

About the employer

Dan Walker - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.