Desk Officer — Diplomatic Pouch and Mail Operations

Job overview

The Desk Officer — Diplomatic Pouch and Mail Operations role is onsite in Arlington, VA. Pay is $108,800–$135,000 per year. Chenega Military, Intelligence & Operations Support supports large-scale government operations, and Chenega Defense & Aerospace Solutions provides engineering and technical support services to federal customers. The officer monitors global Diplomatic Pouch and Mail operations, coordinates responses to disruptions, and evaluates overseas post mailroom operations for effective and compliant service. The role supports reliable mail operations by tracking performance and issues, coordinating with federal partners, and providing guidance and training to users and post personnel.

What you'll do

• Monitor Diplomatic Post Office and Unclassified Pouch operations and implement corrective actions
• serve as primary point of contact for operational issues and maintain event logs
• liaise with USPS, Department of War, and other federal agencies
• provide guidance and oversight to overseas post mailrooms
• conduct compliance reviews and recommend improvements
• help develop, update, and present online training materials for ILMS and AMPS
• monitor schedules, routes, carriers, metrics, profiles, and global events
• occasionally travel to CONUS and OCONUS sites.

What we're looking for

Skills & competencies

desk officer

diplomatic pouch and mail

full-time

onsite

arlington va

chenega mios

federal customer support

postal operations

usps

amps

ilms

secret clearance

travel under 25%

$108,800–$135,000/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Broad benefits package
• professional development and training opportunities
• well-being programs.

Why this role

Secret clearance required; direct experience with USPS, Department of State, and/or Department of War postal operations required; travel ability under 25%; proficiency in AMPS and ILMS or ability to become proficient within 90 days.

About the employer

Chenega Corporation is hiring for this role. Industry: All Other Professional, Scientific, and Technical Services. Sector: 54.