IT Technician II — Onsite

Job overview

The IT Technician II role is onsite in Seattle, WA, at the company office or client locations as required. Pay is $31.13–$36.74 per hour, varying by experience and location. Intelligent Technical Solutions provides IT support to clients. The technician resolves workstation, printer, business application, basic server, and basic networking issues, and answers client Quick Fix calls. The role helps maintain client systems and service quality through troubleshooting, deployments, and user support, and participates in an on-call rotation for after-hours and weekend support.

What you'll do

• Resolve workstation operating system, printer, business application, basic server, and basic networking issues
• answer client Quick Fix calls
• troubleshoot Windows and Mac OS
• support application troubleshooting, PC deployments and imaging, and user profile management
• support Office 365, Microsoft Office, Adobe, Active Directory, backup software, endpoint cybersecurity, mobile devices, and business applications
• participate in the on-call rotation.

What we're looking for

Skills & competencies

it technician ii

seattle wa

intelligent technical solutions

$31.13–$36.74/hr

onsite

helpdesk support

windows

mac os

office 365

active directory

client support

on-call rotation

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical insurance
• dental and vision
• life insurance
• disability coverage
• paid time off starting at 15 days per year
• maternity/paternity leave
• paid U.S. holidays
• retirement plan
• salary advancement/loan
• health and wellness program
• company-paid training and certification
• and employee-paid supplemental life and health plans.

Why this role

Requires at least two years of helpdesk or similar experience, a valid driver’s license, vehicle insurance, and access to a vehicle for client visits. After-hours and weekend on-call rotation is required.

About the employer

Intelligent Technical Solutions is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.